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Terms of Service

Thank you for choosing Electric Retailer Ltd., an e-commerce store located at “” By accessing and using our website, you agree to comply with the following Terms of Service. These terms govern your use of our website and the services provided. Please read these terms carefully before making any purchases or using our website. If you do not agree with any part of these terms, please refrain from using our services.

1. Eligibility:

You must be at least 16+ years old to use our website and make purchases. By using our services, you represent that you are of legal age and have the legal capacity to enter into a contract.

2. Account Creation:

Creating an account is not required to browse our website. However, to make purchases, you will need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account. Any activity that occurs under your account is your responsibility.

3. Product Information:

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the completeness, accuracy, or reliability of the product descriptions, pricing, or other content. The images displayed on the website are for illustrative purposes only and may not exactly represent the actual products.

4. Ordering and Payment:

By placing an order on our website, you are making an offer to purchase the products in your order. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Payment for the products must be made through our accepted payment methods, as stated in our Billing and Payment Policy.

5. Shipping and Delivery:

Shipping and delivery details are outlined in our Shipping Policy. We will make reasonable efforts to ensure timely and accurate delivery of your orders, but we are not liable for delays or non-delivery due to circumstances beyond our control.

6. Returns and Refunds:

Our Return and Refund Policy governs the terms and conditions for returns and refunds. Please review this policy carefully before initiating a return.

7. Prohibited Activities:

You agree not to engage in any of the following prohibited activities while using our website:

  • Violating any applicable laws or regulations.
  • Attempting to interfere with the proper functioning of the website or its security features.
  • Uploading, transmitting, or distributing any harmful, offensive, or illegal content.
  • Unauthorized access to other users’ accounts or personal information.
  • Misrepresenting your identity or affiliation with any person or entity.
  • Using automated scripts or bots to access or interact with our website.

8. Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Electric Retailer Ltd. and is protected by intellectual property laws. You may not reproduce, modify, distribute, or use any content from our website without our prior written consent.

9. Limitation of Liability:

Electric Retailer Ltd. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the products purchased through our website. This includes, but is not limited to, damages for lost profits, data loss, or business interruption.

10. Modifications to the Terms:

Electric Retailer Ltd. reserves the right to modify or update these Terms of Service at any time without prior notice. The revised terms will be effective from the date of posting on our website. By continuing to use our website after any modifications, you accept and agree to the updated terms.

11. Contact Information:

If you have any questions, concerns, or requests related to our Terms of Service, please contact us at:

32 Consort Avenue Trumpington Cambridge CB2 9AF
United Kingdom
T: +44 7462401181

Final Note:

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Your compliance with these terms is essential to maintaining a positive and secure experience for all users on our website.

Thank you for choosing Electric Retailer Ltd. We appreciate your business!