Thank you for shopping at Electric Retailer Ltd., an e-commerce store located at “https://electricretailer.co.uk/.” We are delighted to provide shipping services exclusively within the United Kingdom. Please carefully read and understand our Shipping Policy before making any purchases. By placing an order on our website, you agree to comply with the terms outlined below.
Shipping Destinations:
We currently offer shipping services to addresses located within the United Kingdom only. Unfortunately, we do not ship internationally at this time.
Shipping Method:
We provide free standard shipping on all orders within the United Kingdom. Your order will be shipped via our trusted shipping partners to ensure safe and timely delivery.
Order Processing Time:
Upon receiving your order, we will process it within 2-3 business days. During peak seasons or holidays, order processing may take slightly longer, but we will always strive to dispatch your order as quickly as possible.
Estimated Delivery Time:
Our standard shipping typically takes up to a week for delivery from the date of order processing. Please note that delivery times may vary depending on your location and unforeseen circumstances like weather conditions or postal delays. While we make every effort to deliver your order within the estimated time frame, we cannot guarantee exact delivery dates.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status and whereabouts of your order until it reaches your doorstep.
Delivery Attempts:
Our shipping partners will attempt to deliver your order to the provided shipping address. In case of unsuccessful delivery attempts, a notification will be left at the address, and you may need to arrange for a re-delivery or pick up the package from the designated courier’s location.
Shipping Charges:
Electric Retailer Ltd. provides free standard shipping to all destinations within the United Kingdom. There are no additional shipping charges for standard shipping.
Address Accuracy:
It is essential to provide accurate and complete shipping information when placing an order. Please double-check your shipping address during the checkout process. Electric Retailer Ltd. will not be responsible for delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.
Order Changes or Cancellations:
Once an order has been placed, changes or cancellations may only be possible within the order processing time. Please contact our customer support team at the provided contact details to inquire about any changes or cancellations.
Contact Information:
If you have any questions, or concerns, or need assistance related to our Shipping Policy, please contact us at:
ELECTRIC RETAILER LTD
32 Consort Avenue Trumpington Cambridge CB2 9AF
United Kingdom
T: +44 7462401181
Email: support@electricretailer.co.uk
Final Note:
At Electric Retailer Ltd., we are committed to providing you with a seamless shopping experience, including a reliable and efficient shipping process. If you encounter any issues with your order or have any specific shipping requirements, please do not hesitate to contact our customer support team.
Thank you for choosing Electric Retailer Ltd. We appreciate your business!